Please read our warranty policy carefully. If you have any questions, please don’t hesitate to contact us. Provide us with the serial number, which you can find on the back of your power supply. We will reply as soon as possible.
Scope and duration of warranty
Subject to the terms and conditions stated below, Farad power supplies warrants to the original owner that this product shall be free from defects in workmanship or materials for a term of 24 months from the date when it was purchased from an Authorized Farad power supplies Dealer or directly from Farad power supplies. Moveable property and parts used in moveable property which have not been produced/fabricated by the seller himself but are produced/fabricated by a third party have the warranty provided by the third party.
Limitations on Persons and Products Covered by this warranty
This warranty and all rights provided here under are limited to the original owner. In the event that the original owner transfers ownership of the Product prior to expiration of the 24 months term, this warranty shall terminate in its entirety upon the date of such transfer. In addition, Farad power supplies does not warrant in any way products which are purchased from anyone who is not an Authorized Farad power supplies dealer or which have not been purchased directly from Farad power supplies. Therefore this warranty is void and inapplicable if this product has been purchased from someone other than an authorized Farad power supplies dealer or not directly from Farad power supplies.
What the Consumer must do
To obtain warranty service, please contact the Farad power supplies authorised dealer from which you purchased this product. If your dealer is not equipped or you purchased directly from Farad power supplies, it can be returned by you or the dealer to Farad power supplies or an authorised Farad power supplies service agent. Please pack the product very carefully, preferable in the original packing, to be sure no damage can be done during shipment.
Limitations on Third Party Services and Data Sources
Certain Farad power supplies products include an interface that enables access to services (including data) that are provided by third parties unrelated to Farad power supplies. Some of these services require separate customer subscriptions and some do not; and some may be supported by and compatible with the Farad power supplies product while others may not. Merely providing the capability to access such services is not to be construed as making Farad power supplies the provider of, or responsible for, the services or for continuing to support or make such access available; and Farad power supplies expressly disclaims such responsibility. Because Farad power supplies cannot control the providers of such services or the services themselves, and similarly cannot control the communication systems and networks that connect the products interfaces to the services, Farad power supplies cannot and does not warrant against and shall have no liability of any kind for, any of the following that are related to third party services, the providers of those services, or the systems or networks by which the Farad power supplies product communicates with the services: (I) unavailability, lack of compatibility or functionality, interruption, discontinuance, or loss of service, or other unsatisfactory performance, act, or omission; (II) loss or unauthorized use or disclosure of, or damage to, personal information, recordings, or other data; (III) reduced functionality of the Farad power supplies product; or (IV) any other loss or damage of any kind. Farad power supplies likewise does not warrant against, and shall have no liability for any failure of its products to satisfactorily process any externally sourced data where such failure is attributable in whole or in part to the makeup of the data itself or to a non-Farad power supplies product, system, or service that is the source of the data or that provides access to the data.
What Farad Power Supplies Will do under the warranty
In the event of any defect covered by this warranty, Farad power supplies shall without charge provide all parts, material and labour necessary to restore the Product to its original specifications. After repair, Farad power supplies, shall return the product. Farad power supplies handles a “carry in” warranty, so all costs for shipping hence and forth will have to be paid by customer. In the alternative, Farad power supplies may at its sole option either replace the product without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, Farad power supplies may refund the purchase price of the product, subject where appropriate to reasonable depreciation for actual use in accordance with applicable laws, in full satisfaction of its warranty obligations. Farad power supplies or its authorized Farad power supplies dealer will undertake to complete the repair and return of the product as soon as circumstances permit, unless prevented by causes beyond their reasonable control.
What does this warranty not cover
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, commercial use, or modification of, or to any part of, the product. It also does not cover damage due to customer negligence, this includes using an inappropriate sized power supply or connector in the application. This warranty does not cover damage due to improper operation, maintenance or installation, or attempted repair by anyone other than Farad power supplies or an authorized Farad power supplies dealer or authorised service agent which is authorised to do Farad power supplies warranty work.
Dutch law is applicable in all disputes relating to this contract, unless another national law is applicable on grounds of mandatory rules. Some countries and US states do not allow the exclusion or limitation of incidental or consequential damages or implied warranties so the above exclusions may not apply to you. This warranty gives you specific legal rights and you may have other statutory rights, which vary from state to state or country to country. For any service, in or out of warranty, please contact your dealer.
Send your device back for repair service